The https://casinolead.ca/3-deposit-slots/ player out of Germany noticed a problem in which a first step 1€ stake inexplicably made into a good 42€ stake during the a game. The player out of Greece has had high waits that have withdrawals, even with effectively made requests. The new casino cancels the new requests several times, and you can already, there are two pending asks for eight hundred and you can 250 Euros. The player out of Portugal was banned on the casino where she was a regular for many years, that have an excellent amount of 250 euros. The new casino had quoted specific terms as the cause of the new cut off, but the player claimed there is no justified reason.

Player’s withdrawal is denied.

The player out of Poland, a verified and you can normal consumer, is unable to withdraw PLN 15,one hundred thousand won out of a good jackpot. Even after bringing tax files and you can proof of a job, the new casino canceled the new commission and you can deleted the new filed files. After resubmitting the new files and you can contacting support, the new player’s files had been accepted, and the withdrawal is canned. The new Complaints Group confirmed the problem is solved effectively.

Player’s winnings confiscated on account of so-called copy account.

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Player wants to intimate its membership.

The player out of Canada was looking to withdraw $162.60 out of her casino membership. The player had several times filed the new asked files and you can contacted consumer service however, is unable to withdraw her winnings. Up on our advice, she sent her banking advice as the a good PDF file as opposed to a good screenshot. That it seemed to has solved the problem, and the player managed to found her currency. The player out of Ireland had asked a withdrawal lower than a couple weeks prior to submission the new complaint. The player reported that her files had been denied in the KYC verification process, which had caused a put off in her withdrawal.

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The new complaint is solved as the player’s currency had credited. The player out of India deposited a little bit of currency ($7) and you can didn’t found it in his casino membership. The player rejects such allegations, suggesting you to one VPN play with may have been accidental, and you can points out that the game it played appear in regional casinos. The player out of Poland lodged a complaint out of a put off in the processing his withdrawal.

Even with contacted customer service and being in hopes the problem do be solved, the player was still waiting. Following the player had given the new commission receipt, we had confirmed the order details that have him. The new casino next asked the player to confirm if your matter was solved.

• The player out of Ireland is unable to withdraw his winnings.
• The player insisted that the currency is won pretty playing with loyalty things and you can asked proof of one abuses.
• The player out of Lithuania could have been waiting for its membership so you can be confirmed by the casino.

Player’s feeling problems withdrawing its winnings.

Following the player sent all the required name files, her membership is confirmed and you can she obtained her winnings. The player out of Germany had transferred 800 EUR so you can IceCasino, but not, the new deposit hadn’t appeared in its casino membership. We had told the player to contact his commission vendor so you can check out the the problem, as it is out of the casino’s manage. The new casino had confirmed the order is unproductive and you can recommended you to the money have to have been returned to the new player’s savings account. The player later confirmed that the matter was solved and you can his currency was returned to his membership. The player out of Ireland had knowledgeable waits on the crediting out of a deposit.